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Connecting Capacity Max Radio Systems


The instructions in this section are identical to the procedural instructions in Quick Start – Radio Integration Step 2B and are supplied as a general reference for individuals integrating with a Capacity Max radio system.

Connecting Capacity Max Hardware

Use an Ethernet cable to connect the WAVE OnCloud Gateway to Switch Port 21.


The WAVE OnCloud Gateway requires Internet access to connect with the WAVE OnCloud system. If the radio system must be isolated then place a secondary switch between Capacity Max and the WAVE OnCloud Gateway and connect the secondary switch to the Internet.

Use the Ethernet jack at the back of the WAVE OnCloud Gateway (Shown below). Connect the Ethernet cable to Ethernet port 21 in the back of the Capacity Max Switch.

Use an intermediate switch with an Internet connection if the Radio System must be isolated from the Internet. (Diagram Below).

Creating a Capacity Max Radio System

Use the following instructions to create a Capacity Max radio system on the WAVE OnCloud side. This will integrate WAVE OnCloud with the Radio System.

  1. In the Customers page, click Radio System.
    The Radio System page opens. Initially the page will be blank.
  2. Click the large plus symbol in the white rectangle to add a radio system.
    The WAVE OnCloud Gateway Wizard opens. The wizard will walk you through the process of adding the Capacity Max radio system to the WAVE OnCloud Gateway.
  3. Enter the following information:

    • In the Existing Gateway list, select an existing WAVE OnCloud gateway if you have one already installed on your network.
    • In Device Code, enter the device code of your WAVE OnCloud Gateway hardware. This is the code you used when you configured your WAVE OnCloud Gateway.
    • In Device Name, enter a name for your WAVE OnCloud Gateway. This name is used for administrative purposes and does not appear outside the WAVE OnCloud portal.
    • Click NEXT.
      The Create Radio page opens.
  4. Complete the following steps:

    • Leave Existing Radio as None if you intend to define a new Radio System. If you have previously created a Radio System and want to duplicate its settings then you can select an Existing Radio system.
    • In the New Radio System Type menu, select the type of the new radio system. For this procedure it is assumed that you have selected either Capacity Single Site or Capacity Multi Site.
  5. In Name, enter a name for the new Radio System. The name you enter will only appear in the WAVE OnCloud Portal and is used for administrative purposes.
  6. Complete the following instructions.

    • Private Call Inactivity Timeout (ms)
      Enter the amount of dead air time in milliseconds required to terminate a Private Call. This value should match the Private Call Hang Timer specified in the radio system. Each Private Call transmission between a radio and a broadband client resets this timer. Once the timer expires, the Private Call session is terminated.
    • System ID
      In the WAVE OnCloud System ID field, enter the Network ID from the Capacity Max interface.
    • Max PTT Duration (ms)
      Enter the maximum transmission time in milliseconds required to terminate a Group Call for WAVE clients only. When this timer is exceeded, the WAVE client ceases to transmit and the user will receive an error tone.
    • Privacy Type
      Enter the Privacy Type as it appears in the Radio System.
  7. In the WAVE Users on Radio System section, enter an Anonymous Unit ID.
    In the Capacity Max radio system interface, you must create a ‘Device’ for the Anonymous Unit. Enter the Device ID from the Capacity Max interface into the Anonymous Unit ID field in the WAVE OnCloud Portal.
  8. Click the NEXT button.
    The CONNECT to GATEWAY page opens. Complete the following steps.

    • MNIS Voice Manager IP Address
      Enter the IP Address for the MNIS Voice Manager. In Capacity Max this is the VRC Gateway IP.
    • MNIS Voice Manager IP Port
      Enter the Port number for the MNIS Voice Manager. In Capacity Max this is the Server TCP Port.
  9. Click NEXT.
    The CONFIGURE TALKGROUPS page opens. Optionally, select existing Talkgroups to associate with this Radio System or create new Talkgroups to associate with this Radio System. You can also do this later. See the Associating a Radio System with a Talkgroup page for instructions.
  10. Click NEXT.
    The CONFIGURE USERS page opens. Optionally, select existing Users to associate with this Radio System or create new Users to associate with this Radio System.Users you select or create on this page will be associated with the Radio System. You will be asked to provide them with a Unit ID.

    • In the Capacity Max system, you must create a new Device for each Subscriber in the WAVE OnCloud System. If you do not, then Radio Units will be unable to initiate Private Calls with Broadband WAVE Users.
    • Create a ‘Console’ Device for each WAVE Subscriber. Use the Device ID for each Device to enter the Unit ID for each WAVE OnCloud Subscriber that will be capable of making Private Calls with Capacity Max Radio Units.
  11. Click NEXT.
    The FINISH page opens and your Radio System is ready for management. Click the GO TO HOME DASHBOARD button.

For additional instructions that will walk you through the rest of the setup process, see Quick Start: Radio Integration and go to Step 3: Create a WAVE OnCloud Gateway.

Updated on March 12, 2019

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