Deactivating a Customer prevents all Users of that Customer from signing in and deactivates radio integration. It does not delete the Customer, maintaining all Customer information for reactivation later.
Important: Once deactivated Users currently online will be signed-out and will be unable to communicate. Ensure the Customer is aware of this prior to deactivation.
To deactivate a Customer
- In the Partner or Partner Employee portal page, click Customer.
A list of all existing Customers assigned to your account appears.
- Select the check box to the left of the Customer to deactivate.
- In the Actions menu, click Deactivate.
- Click the OK button to confirm the deactivation.
The Status column of the deactivated Customer changes to Disabled.