- Login as a Partner managing an account and open the Customer account to convert.
- Add a Customer Employee (not a Partner Employee) to the account.
- Cancel the monthly subscription.
Note: if you cancel subscription the account will stop working immediately. Do not cancel the subscription until you are ready to buy the yearly subscription.
- Make sure to remove Demo account from the account (as a Partner) if it was set to Demo account.
- Login as an Customer Employee (not a Partner Employee).
- When the tiles appear to buy a subscription, select Yearly and proceed with the subscription buying process.
Updated on August 22, 2018